Autobiz

01Information We Collect

We collect information you provide directly when you create an account or use our services:

• Account information: Name, email address, phone number, and password.
• Identity verification: Government-issued ID and other KYC (Know Your Customer) documents required by applicable financial regulations.
• Transaction data: Payment details, transaction history, and billing information.
• Device information: Device model, operating system, unique device identifiers, and IP address.
• Usage data: How you interact with the app, features accessed, and session logs.
• Location data: Approximate location, if you grant permission, to comply with regulatory requirements.

02How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process transactions and payments
• Verify your identity and comply with anti-fraud and AML regulations
• Send transaction confirmations, receipts, and service notifications
• Respond to your support requests
• Improve and personalise the app experience
• Comply with applicable laws, regulations, and legal obligations

03Sharing Your Information

We may share your information with:

• Payment processors and banking partners to facilitate transactions.
• Identity verification services to comply with KYC and AML obligations.
• Cloud infrastructure providers who host and operate our systems under strict confidentiality agreements.
• Regulatory authorities and law enforcement when required by law or court order.

All third-party service providers are contractually obligated to handle your data in accordance with this Privacy Policy and applicable data protection laws.

04Data Security

We implement industry-standard security measures to protect your information, including:

• End-to-end encryption of sensitive data in transit and at rest
• Secure authentication and PIN-based access controls
• Regular security audits and vulnerability assessments
• Strict internal access controls on a need-to-know basis

While we take all reasonable steps to protect your data, no system is completely immune to security risks. Please keep your login credentials confidential and notify us immediately if you suspect unauthorised access to your account.

05Data Retention

We retain your personal data for as long as your account is active, and for a period thereafter as required by applicable financial regulations (typically 5–7 years for transaction records). When data is no longer required, we securely delete or anonymise it.

06Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention obligations.
• Portability: Request your data in a machine-readable format.
• Objection: Object to certain types of processing, such as marketing.

To exercise any of these rights, contact us using the details in the Contact Us section below.

07Children's Privacy

Autobiz is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a minor has provided us with personal information, please contact us immediately so we can delete it.

08Third-Party Services

Our app may integrate with or link to third-party services (such as payment gateways, analytics tools, or social login providers). This Privacy Policy does not apply to those third-party services. We encourage you to review their privacy policies before sharing any personal information with them.

09Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you through the app or via the email address associated with your account.

Continued use of the Autobiz app after any changes constitutes your acceptance of the updated Privacy Policy.

10Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us: